For business schools, universities, membership organisations, enterprise programmes, charities and sector bodies.
... because standing still isn’t an option.
SERVICES
We help teams find the right partners, build engagement skills and evidence impact through evaluation, training and advisory.
Member Insight, Evaluation & Commissioned Research
We deliver strategic research, audience insight, and evaluation services that turn data into confident decisions. From surveys and reviews to learning frameworks, we shape what is next.
Engagement & Impact Training
Our workshops and team sessions develop the skills, tools, and mindset needed to lead change - whether you are nurturing innovation, designing for impact, or adopting new ways of working.
Our training also covers impact and evaluation, business and management (including HR and line mangement), and digital tool adoption and use (including email marketing and marketing funnels).
Strategy & Advisory
We help organisations design new services, test ideas, write compelling funding bids, and create future ready strategies. Our tools turn ambition into action.
Partner Outreach & Lead Generation
Evidence-led outreach to employers, placement providers, research users and advisory boards. Build the right pipeline without mass marketing. From messaging and campaign strategy to launching directories and expert platforms, we help you reach the right people and communicate with purpose.
TRUSTED BY UNIVERSITIES, PROFESSIONAL BODIES AND ENTERPRISE ORGANISATIONS ACROSS THE UK
WHAT OUR CLIENTS SAY
Testimonials
“Working with Tracey on our 2024 Membership Survey was an excellent experience from start to finish. She brought deep expertise in membership insight, a strong understanding of professional communities, and a structured, thoughtful approach that helped us uncover what really matters to our members. The final report has given us data and direction that we’re now using to shape board priorities and drive value for our members. It felt like more than just a survey - it was a strategic process, and Tracey guided it with clarity, professionalism and care.”
Nigel Hollett, CEO
Birmingham Law Society
"Tracey’s contribution to the Military Coworking Network was foundational. Over five years, she helped shape our coworking and member value proposition, guiding us from concept to a thriving network of almost 2,000 military spouses and partners. Her insight into community-building, strategic clarity, and understanding of the unique challenges faced by military families helped us design an offer that truly supported wellbeing, connection, and professional identity.
Tracey’s work played a part in the long-term impact that has since been recognised by national award nominations including the Great British Workplace Wellbeing Awards and the Soldiering On Awards. She brought both care and critical thinking to every stage of our journey."
Donna Burns, Membership and Marketing Lead
Military Coworking Network
"As a small business, finding someone who truly understands both our budget and our ambitions is essential, yet rare - but that’s exactly what we’ve found in Tracey. Over the past five years, she has become an invaluable partner, helping us shape the look, feel, and functionality of our site while steadily improving our SEO in ways that have directly boosted bookings. What sets Tracey apart is her ability to get to the heart of what’s needed. She asks the right questions, listens deeply, and doesn’t just deliver - she overdelivers. She’s incredibly reliable, always meets deadlines, and brings practical, thoughtful solutions that are tailored to the realities of running a small business. In short, Tracey is a delight to work with"
Sue Jerham, Director
National Forest E-Bike Holidays
ABOUT
Why The Innovation Office?
Evidence with impact. Our evaluations and research projects have supported regional skills mapping, national enterprise offers and international research approaches.
Engagement that works. We’ve built employer pipelines for business schools, refreshed advisory boards, and delivered member surveys that boards acted on.
Practical facilitation and advice. From strategy sprints with membership organisations to bid input on multi-partner projects, we help teams move from ambition to action.
Training that sticks. We've trained top universities on engagement, KE and research impact.
Trusted experience. Led by Dr Tracey Wond, a former Associate Dean for Enterprise and Director of the UK Evaluation Society, with 18+ years of project delivery across universities, membership bodies and enterprise organisations.
LATEST INSIGHTS AND PROJECTS
A look behind the scenes at the thinking and projects driving our work forward.
